For the sake of saving trees and time, we aim to be an almost paperless office! For your convenience, the new patient paperwork will be sent to your email prior to your scheduled appointment. We ask all our patients to fill out the online paperwork 48 hours prior to your appointment to give us a chance to place you in our system and verify any insurance you might have. If you are unable to complete your paperwork online 48 hours prior to your appointment, please arrive at least 30 mins before your scheduled time so we can allow enough time for you to fill out your new patient paperwork. Please bring your dental insurance card with you to your appointment. If we are unable to verify your insurance we do require payment in full at the time services are rendered. As a complimentary service, we will file your insurance for you and your insurance company will reimburse you directly.
If you are transitioning as a patient from another dental office, please make sure to fill out and sign the records release section which will be emailed to you with the link to fill out your new patient paperwork. If you would like your records (x-rays and patient notes) sent to us prior to your appointment, please have your previous dental office email it to smile@durhamdentalgroup.com or fax it at 919-590-1711.